Warranty Policy
At HPrinter.website, we guarantee the quality of our products. Our warranty policy safeguards you against defects, ensuring complete satisfaction.
HPrinter.website Brand Ink Cartridges Warranty:
We offer a comprehensive warranty on all HPrinter.website brand ink cartridges from the date of purchase:
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Lifetime Warranty: Covers defects in materials, workmanship, and performance.
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Coverage: Includes leaking, malfunctioning, printing issues, and cartridge recognition failure.
Exclusions:
This warranty does not cover:
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Misuse, improper storage, or incompatible printers
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Normal wear and tear
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Refilled or tampered cartridges
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Accidental damage, spills, or electrical surges
Making a Warranty Claim:
To file a claim:
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Contact our customer service team: [email protected] or +020 7866 1810, 9311355507
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Provide order number and proof of purchase
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Describe the issue
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Optional: Send photographic evidence of the defective cartridge and error messages
Our team will assist with the claim process and determine if a replacement or refund is applicable.
Original Equipment Manufacturer (OEM) Products:
For OEM-manufactured ink cartridges, the warranty is subject to the manufacturer’s terms. Please contact the OEM directly for warranty claims.
Additional Considerations:
We adhere to relevant consumer protection regulations to ensure fair treatment for our customers.
Get Help:
Contact our customer service team:
Email: [email protected]
Phone: +020 7866 1810, 9311355507
Phone: +020 7866 1810, 9311355507